See what your customers are asking, and answer them in seconds.

Bring in your enquiries from email, WhatsApp and Facebook. Counterbell sorts them, shows the patterns, and drafts replies from your own prices, hours and policies.

Made for the shops, cafés and trades that keep Irish towns going.

Try it with sample messages How it works

Bríd's Kitchen Sample data

Messages

Urgent

Gaps

Message types

Hours

Booking

Dietary

Parking

Price

Complaint

Gaps

Gluten-free options · 2×

Parking · 2×

Bank holiday hours · 1×

Mark The platter wasn't ready… Complaint

Try it

Paste your own details and messages, or use the sample café below.

Business details Hours, prices, policies. Replies are drafted from this. Customer messages One per line, as Name (Channel): message

Aoife (WhatsApp): Hi, are you open this Sunday? Hoping to bring my mam for brunch
Ciarán (Email): Can I book a table for 8 on Saturday at 11? It's for a birthday
Siobhán (Facebook): Do you have gluten-free options? My daughter is coeliac
Mark (Email): I ordered a platter for collection today at 12 and it wasn't ready. Pretty disappointed, we had to leave without it.
Niamh (WhatsApp): How much is a flat white?
Declan (Facebook): Any parking near you? Coming in from Lucan
Gráinne (WhatsApp): Are you open on the bank holiday Monday?
Tom (Email): Do you do catering for an office lunch, around 20 people?
Orla (Facebook): Is there gluten free bread for the sandwiches?
Eoin (WhatsApp): Can we bring our dog? We'd sit outside
Laura (Email): Thanks for the lovely scones on Friday!
Paddy (Facebook): Where can I park? Is there parking on the street?
Sinéad (WhatsApp): Could we get a table for 4 this Saturday at 10?
Conor (Facebook): How much is the soup and sandwich?
Ruth (Email): What time do you close on a Saturday?
Fiona (WhatsApp): Can I order a platter for collection on Friday? Roughly 12 people

Analysed by Claude. Your messages aren't stored.

How it works

Step 1

Add your business details

Your hours, prices and policies. Counterbell uses them to write replies that are accurate to your business.

Step 2

Bring in your messages

Paste in enquiries from email, WhatsApp and Facebook.

Step 3

See the patterns and send the replies

See what people ask most and what your details don't cover yet. Check each drafted reply, then send.

Pricing

Free Coming soon

€0

Paste in your messages, see what customers are asking and get drafted replies.

Pro Coming soon

€19/month

Connect email, WhatsApp and Facebook so your enquiries come in on their own.

Get early access

Run a café, salon or trade in Ireland? Send an email and you'll hear when Counterbell opens.

Email hello@counterbell.ie